Ford Credit Car Loans

Phone Customer Support Your Account, Account Manager, Payment Information, General Inquiries Monday-Friday, 7 AM to 8 PM CT Saturday, 7 AM to 5 PM CT 1-800-727-7000 1-800-727-7145 (TDD for the hearing impaired) Email Contact us by email and we'll reply by the next business day Monday-Saturday, or sooner. Click here for a secure email form to email us Mail If you prefer to contact us by postal mail: Ford Credit PO Box 542000 Omaha, NE 68154-8000 Twitter For general inquiries contact us by Twitter. Our Team is available: Monday-Friday, 9 AM to 6 PM ET Customer Support Payment Methods Choose the method that works best for you. When it comes to making your monthly payments, Ford Credit offers you a wide range of options. Online Payments We're where you want to be - online. Make a single payment or have payments automatically deducted from your checking or savings account. Collapse To make online payments, simply: Register or log in to Account Manager Select the Payment Options tab Choose single or automatic payments Mobile Payments Now you make your payments right from your mobile device, making it easier than ever to stay on top of things. Collapse To make a payment from your mobile device: Go to FordCredit.com/mobileam in your phone's browser Log in to Account Manager Choose single or automatic payments Telephone Payments If you prefer to pay your bill by phone, you can conveniently make a secure, direct payment from your checking or savings account 24 hours a day, 7 days a week. Collapse With Telephone payments you have the advantage of your payment crediting to your account the next business day* (a $7.00 transaction fee may apply**). You also have the flexibility to choose your payment date. To make a payment by phone: Call 1-800-334-1161 Enter your account number Enter the last 4 digits of the primary account holder's SSN or TIN Enter your bank account and routing numbers (see sample check here) Confirm the payment amount and the due date of the debit from your bank account Before making a payment, please read this Disclosure Statement and keep a copy for your records. *Transfers authorized before 5 PM ET (Monday-Friday) will receive credit the following business day and post to your account within two business days. Transfers authorized at or after 5 PM ET (Monday-Friday, weekends or Holidays) will receive credit the second business day and post to your account within three business days. **Customers who reside in CO, CT, TX or WV will not be assessed a fee. Customers who reside in IN will not be assessed a fee if also paying a late fee. Customers who reside in KS will be assessed a $5.00 fee unless also paying a late fee in which case the fee will be $0.00. MoneyGram or Western Union Wire a payment for same day credit - posted to your account the next business day (if received before 6 PM ET). Collapse Please note: MoneyGram and Western Union accept cash only when making a payment in person. You can also use their online service to send your MoneyGram using your credit card. MoneyGram will charge a fee for these services. MoneyGram To locate a nearby MoneyGram location: Click Here for MoneyGram agent locations nationwide. At the website, click on "Find Us", select "United States" and complete the required information. Call MoneyGram at 1.800.926.9400 (select English or Spanish language). On the MoneyGram ExpressPayment form, please fill in the appropriate information. Receive Code: 2074 Company I Am Paying: Ford Motor Credit Company City : Colorado Springs State: CO Account Number To Which Payment Should be Applied': Your Ford Credit account number MoneyGram will give you a MoneyGram ExpressPayment Reference Number. Keep this for your records. MoneyGram online Payments To use MoneyGram's online service to send your MoneyGram using a credit card click here. Western Union This service allows you to "wire" a payment/payoff to Ford Credit for same-day credit – posted to your finance or lease account the next business day (if received before 6:00 p.m. Eastern Time). Please call 1-800-325-6000 for the nearest Western Union agent or access their website at www.westernunion.com. On the Quick Collect form, please fill in the appropriate information: The last 10 digits of your Account Number (example: 0087654321) Payee: Ford Motor Credit Company Code City: Coloradosprings Code State: CO Western Union will give you a Money Transfer control number. Keep this for your records. Western Union transactions sent after 6:00 p.m. (Eastern Time on normal business days) will be credited the following business day. For questions regarding your account number please contact us. Payroll Deduction For Ford employees, download the payroll enrollment form to enroll or cancel. If you are an active or retired U.S. Government employee, you must enroll through your payroll department. Payroll deduct is not available on lease accounts. Combined Billing If you have two or more vehicle accounts, complimentary Combined Billing allows you to receive one consolidated monthly statement. Collapse To enroll in Combined Billing: Complete this enrollment form and mail it to the address or fax number listed Or, obtain a form by calling 1-866-763-5539 Your consolidated statement will begin with your next billing cycle after your enrollment is complete. Mail Payments You can also pay by mailing your check along with your payment invoice to the address listed on the invoice. Contact us with any questions. Account Manager Account Manager: Access your account anytime, anywhere. Account Manager is a simple, secure way to connect to your account online or from your smartphone. Check out our Support FAQs to get answers about the following: Paying your bill Setting up automatic payments Viewing payment history Updating your profile and preferences Not Enrolled In Account Manager? To learn about the many benefits of Account Manager, click here. To enroll, you'll need the following: Your Ford Credit account number Show how to find your account number Last four digits of your SSN When you're ready, simply click the Enroll Now button below to be redirected to the account registration page. You'll be provided with additional information and our contact information in case you have any questions or concerns. Credit FAQs Our FAQs have the answers to the most commonly asked questions. Your Credit Application Here are some questions you may have: How will I know if I am approved? How long does it take to get approved? If I am not approved, can I reapply? Your Ford Credit Account Here are some widely asked questions we have the answers to: What is simple interest? How do I make my payments? What if I am unable to make a payment on time?